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Guests
Guests

Below you'll find some of the frequently asked questions by our guests. Is your question not here? Contact us on the contact page.

Can I bring my dog into the villa?

Yes, two dogs are welcome. But please keep your companion off the beds and sofas. This way we can keep it hygienic for our next guests. Please note that not all of our gardens are closed off. If you bring a dog, please mention it while booking. We will charge EUR 25 extra per dog per stay.

Is there a baby bed in the Villa?

Every villa is equipped with a baby camping bed (also known as a travel bed) with a 60x120cm mattress. Please note that you have to bring your own linens and/or a sleeping bag. The villas are also equipped with one baby (high) chair.

Does the villa come with WIFI

Yes every villa has WIFI connection. The codes will be provided when you are on location.

Is there a washing machine? 

Yes, Every villa is equipped with a washing machine and a dryer. 

Is there a parking spot? 

yes, each villa has a private parking area (vervangen naar deze compactere zin)

Can we cancel our reservation for free? 

We require a 50% deposit upon booking, which is non-refundable. We therefore recommend that you take out travel and/or cancellation insurance yourself. You will receive an automatic notification for the second payment 1 week before arrival.

Can we check in earlier or later? 

During the high  season this is unfortunately not possible. In the low season it is sometimes possible, we will inform you automatically of this option when we send you the check in information on monday prior to arrival.

Does the villa come with a BBQ? 

Yes, there is a Weber BBQ at each villa that works on charcoal. Please leave the BBQ empty before leaving the house.

How can we enter the Villa?

You will receive an email one week before arrival, on Monday. This has all the information for check-inn. This will be automatically sent after receiving the final payment. If you have booked through Airbnb, you will also receive this information on the Monday before arrival.

What are the payment options? 

We offer multiple payment options such as  PayPal, bank transfer and/or credit card. Please let us know when bank transferring, we will check and confirm this manually. 

If you have any other questions, please feel free to reach out on our contact page! We are available during office hours.